Cutting Fabric in Measured Time

When Susan Woodring, author of Goliath (St. Martin’s Press) told me she wanted to con­tribute to work­er­writes, I was thrilled. In addi­tion to Susan’s deft char­ac­ter­i­za­tion of Goliath’s work­ing class, Susan is a long-time fan of Studs Terkel. Here Susan shares a per­sonal story that Studs would have have loved. I hope you do, too.

The sum­mer between grad­u­at­ing high school and leav­ing for col­lege, I worked two part-time jobs. One I loved. I was a floater at a day­care, fill­ing in wher­ever and when­ever an extra hand was needed. I spent my days play­ing hide-and-go-seek with the 18-month-olds, dia­per­ing infants, and keep­ing order on the 4-year-old bus on its weekly excur­sions to the movies or the park.

My other job was at a fab­ric store, mea­sur­ing and cut­ting cloth for cus­tomers. This job I hated. The cus­tomers were exact­ing—fussy—in a way that made 18-year-old me want to roll my eyes. I han­dled enor­mous bolts of uphol­stery cloth. I stood on a concrete-beneath-rubber-tile floor until my legs ached and my feet swelled. There I was, me in my last few months of ado­les­cence, wear­ing a company-issue poly­ester smock with a pair of scis­sors and a mea­sur­ing tape tucked into the pocket. I knew noth­ing about sewing, or about the fab­ric I was mea­sur­ing. I couldn’t read a But­t­er­ick pat­tern to save my life. Me, ho-hum, lean­ing against my fabric-cutting counter, wait­ing, wait­ing, wait­ing for my shift to be over.

I was young and ener­getic and ide­al­is­tic in ways that both hearten me now, look­ing back, and make me want to roll my much older eyes. I can remem­ber quite clearly think­ing, as I willed those long hours to pass, that I should never do what I was doing. I should never will time to pass. Even at that young age I real­ized the stuff—time—was finite. That time is life. And so after a few weeks, I quit.

I didn’t mind hard work—my job at the day­care was exhausting—but I believed, with­out say­ing so, that I had a right to a job that chal­lenged me…at least a lit­tle. Deal­ing with defi­ant two-year-olds and a mini chicken-pox epi­demic was no pic­nic, but at least there was the sat­is­fac­tion of sooth­ing the infant back to sleep or bro­ker­ing peace between two war­ring three-year-olds. Yes, I had to mop dried-up peanut-butter off the floor while the tod­dlers slept, and yes, I dealt with more than my share of tiny people’s var­i­ous unsightly bod­ily expul­sions, but I was happy with the vari­ety my job offered me. Every day was dif­fer­ent, and I loved that.

Five years later, I’d earned a Bach­e­lors of Edu­ca­tion degree, worked a year abroad teach­ing Eng­lish as a For­eign Lan­guage, and was set­tling into a full-time mid­dle school teach­ing job in Cald­well County, a small fur­ni­ture– and textile-producing county in the foothills of North Car­olina. There, I learned a tru­ism about the teach­ing life that extends to my cur­rent job as a home­school­ing mom: the days were long but the peri­ods flew by much too quickly.

Each day felt like a mini-lifetime, as if I’d hatched there, in my before-students class­room, the light through the win­dow still weak, a very strong and very bad cup of cof­fee in my hand. I hus­tled through my days, rush­ing to get all the paper­work done, the lessons planned, my copies made. I left late each after­noon with blue and green vis-à-vis ink stain­ing my fin­gers, my bones and mind and patience wea­ried, my feet throb­bing with a pain sim­i­lar to that of my fabric-store days.

And yet, the dif­fer­ence was that I hadn’t felt the pain accu­mu­lat­ing over the day as I stood on the hard show­room floor, watch­ing the clock. Instead, the aching came at the end of the day when my class­room had emp­tied, all my rau­cous lit­tle thirteen-year-olds tum­bling out into the halls, onto the buses. When I could go ahead and put my feet up and dive into a pile of eighth-grade essays on what they had learned about life from a Ray Brad­bury story we’d read in class.

I had been raised to believe teach­ing was some­thing of a martyr’s job. That the pay wasn’t good, that this career demands a lot from you and doesn’t con­fer the kind of respect and esteem other equally-demanding pro­fes­sions offer. I’d heard these things from my teach­ers and  my par­ents. I was deemed some­thing of a saint, going into edu­ca­tion. This was dur­ing a time when my state suf­fered from a teacher short­age. “Espe­cially good teach­ers,” peo­ple were always saying.

With the excep­tion of my being a saint, all of this is true. Teach­ing is tough. You are expected to work mir­a­cles with lim­ited resources and often insuf­fi­cient sup­port from par­ents, admin­is­tra­tors, and state– and local-level decision-makers. The kids are often dis­re­spect­ful and some­times, very, very rough. Teach­ing can be an extremely dan­ger­ous job. But, I was work­ing in a fac­tory town. Teach­ers were among the best-educated, best-paid seg­ment of the pop­u­la­tion. Most of my stu­dents’ par­ents worked in those fac­to­ries. They would come to after-school meet­ings with tired, red-rimmed eyes. I imag­ined their sore feet hadn’t come on them sud­denly at the end of the day as mine did. I imag­ined they’d felt their exhaus­tion build­ing all day long—something like my long-ago fabric-cutting days.

But worse, of course. The exhaus­tion my stu­dents’ par­ents felt was much worse. I had had worked at my cut­ting table a few days a week for about a month. These peo­ple had worked on one fac­tory line or another for years, and there was no end in sight. Except that they never knew when their job at the fac­tory, the fur­ni­ture indus­try dwin­dling away, would van­ish altogether.

I was merely twenty-three and only then really think­ing about what work is like for so many peo­ple in this world. For my stu­dents’ par­ents, work meant a floor man­ager watch­ing over you, much like the fussy ladies I used to cut cloth for. It meant bend­ing your back over a hot, cranky machine for hours on end. It meant push­ing a piece of rough wood through a mas­sive cut­ter. It meant the smell of var­nish and fur­ni­ture glue always in your hair. It meant count­ing wash­ers and bolts and han­dles to slide into a dresser drawer inside a bureau on its way to mar­ket. It meant doing these things day after day, year after year, and not hav­ing the lux­ury of rep­ri­mand­ing one­self: I shouldn’t be doing this. I shouldn’t be wast­ing time–life.

Work, at its best, edi­fies the worker. It chal­lenges. It gives pur­pose, a sense of accom­plish­ment. It feeds us, both phys­i­cally and psy­cho­log­i­cally. It pro­vides for that life I once stood in a fab­ric store and worried—naively but also rightly, in a way, too—about squandering.

(Please read more about Susan Woodring and her work on Guest Blog­ger Bios page.)

Posted in meaning, motivation, purpose, Susan Woodring, Uncategorized, work, work memoirs, worker, worker voice | 3 Comments

Somebody Built the Pyramids: The wisdom of Mike Lefevre

This is my small trib­ute to Mike Lefevre who spoke to Studs Terkel more than 40 years ago and whose words grace the first few pages of Work­ing:

It’s not just the work. Some­body built the pyra­mids. Somebody’s going to build some­thing. Pyra­mids. Empire State Building–these things just don’t hap­pen. There’s hard work behind it. I would like to see a build­ing, say, the Empire State, I would like to see on one side of it a foot-wide strip from top to bot­tom with the name of every brick­layer, the name of every elec­tri­cian, with all the names. So when a guy walked by, he could take his son and say, “See, that’s me over there on the forty-fifth floor. I put the steel beam in.” Picasso can point to a paint­ing. What can I point to? A writer can point to a book. Every­body should have some­thing to point to.

Mike, a (then) 37-year-old steel­worker from Cicero, IL, gives the first inter­view under Pref­ace I: Who Built the Pyra­mids? in Terkel’s tome. Because I’ve read Lefevre’s inter­view at least 10 times, because he never dis­ap­points me and espe­cially because I con­tinue to find new oh-my-god-this-man-is-a-philosopher/poet/policy-maker insights, I wanted to share a few more quotes with you and get your responses. (I bolded the words that made the most impact on me.) Please take a moment to post your comments!

A mule, an old mule, that’s the way I feel. Oh yeah. See. (Shows black and blue marks on arms and legs, burns.) You know what I heard from more than one guy at work? “If my kid wants to work in a fac­tory, I am going to kick the hell out of him.” I want my kid to be an effete snob. Yeah, mm-hmm. (Laughs.) I want him to be able to quote Walt Whit­man, to be proud of it.

I don’t think of Mon­day. You know what I’m think­ing about on Sun­day night? Next Sunday. 

If I had a twenty-hour work­week [which he main­tains is fully pos­si­ble], I’d get to know my kids bet­ter, my wife bet­ter. Some kid invited me to go on a col­lege cam­pus. On a Sat­ur­day. It was sum­mer­time. Hell, if I have a choice to tak­ing my wife and kids to a pic­nic or going to a col­lege cam­pus, It’s gonna be the pic­nic. But if I worked a twenty-hour week, I could go do both. Don’t you think with that extra twenty hours peo­ple could really expand? Who’s to say? There are some peo­ple in fac­to­ries just by force of cir­cum­stance. I’m just like the col­ored peo­ple. Poten­tial Ein­steins don’t have to be white. They could be in cot­ton fields, they could be in factories. 

The intel­lec­tu­als always say there are poten­tial Lord Byrons, Walt Whit­mans, Roo­sevelts, Pisas­sos work­ing in con­struc­tion or steel mills or fac­to­ries. But I don’t think they believe it. I think what they’re afraid of is the poten­tial Hitlers and Stal­ins that are there, too. The peo­ple in power fear the leisure man.

It isn’t that the aver­age work­ing guy is dumb. He’s tired, that’s all. 

When I hear a col­lege kid say, “I’m oppressed,” I don’t believe him. You know what I’d like to do for one year? Live like a col­lege kid. Just for one year. I’d love to. Wow! (Whis­pers) Wow! Sports car! Mar­i­juana! (Laughs.) Wild, sexy broads. I’d love that, hell yes, I would. 

If my kid ever goes to col­lege, I just want him to have a lit­tle respect, to real­ize that his dad is one of those some­bod­ies. This is why even on–(muses) yeah, I guess, sure–on the black thing … (Sighs heav­ily.) I can’t really hate the col­ored fella that’s work­ing with me all day. The black intel­lec­tual I got no respect for. The white intel­lec­tual I got no use for. I got no use for the black mil­i­tant who’s gonna scream three hun­dred years of slav­ery to me while I’m bust­ing my ass. You know what I mean? (Laughs.) I have one answer for that guy: go see Rock­er­feller. See Har­ri­man. Don’t bother me. We’re in the same cot­ton field. So just don’t bug me. (Laughs.)

Some­times, out of pure mean­ness, when I make some­thing I put a lit­tle dent in it… to make it really unique… I delib­er­ately fuck it up to see if it’ll get by,  just so I can say I did it.

If I were hir­ing peo­ple to work, I’d try nat­u­rally to pay them a decent wage. I’d try to find out their first names, their last names, keep the com­pany as small as pos­si­ble, so I could per­son­al­ize the whole thing. All I would ask a man is a hand­shake, see you in the morn­ing. No appli­ca­tions, noth­ing. I wouldn’t be inter­ested in the guy’s past. Nobody ever checks the pedi­gree on a mule, do they? But they do on a man. Can you pic­ture walk­ing up to a mule and say­ing, “I’d like to know who his grand­daddy was?” 

When I come home…I fake it. I put on a smile. I got a kid three years old. Some­times she says, “Daddy, where’ve you been?” What’s work to a three-year-old? If I feel bad, I can’t take it out on the kids. This is why you go to a tav­ern. You want to release it there rather than do it at home. What does an actor do when he’s got a bad movie? I got a bad movie every day. 

 

Posted in meaning, purpose, work, work memoirs, worker, worker voice | Tagged | Leave a comment

Ode for Mr. Philip Levine (p.s. I love you)

I am in love with Philip Levine but there is noth­ing between us except for his words.

I know they are not enough to hold us together, but I don’t care. Words are also actions, and actions are a kind of words, Emer­son once said. Mr. Levine moves me because he’s real as metal and provoca­tive as min­eral. The ways he tells a poem: ore stripped to pure song before rock was formed.

In his inter­views, Mr. Levine says he appre­ci­ates those who con­nect to his work. I have con­nected past engage­ment. I’m wear­ing his ring. I don’t know how to emo­tion­ally extri­cate myself. It’s a bit embarrassing.

Sadly, I’ve been down this road before. First it was Studs Terkel. Some­times I pre­tend he is alive. Meet­ing him in Chicago remains on my bucket list. Before our ren­dezvous, he died.

Work­ing made me fall in love with him and real peo­ple who do real work. In the very first chap­ter, a stone­ma­son tells him: Every one of my dreams, it has a lit­tle piece of rock in it. How could I not fall for that? Sure, my feel­ings for Mr. Terkel have prob­a­bly trans­ferred to Mr. Levine. Even so, had Studs never writ­ten a word, it’s hard to imag­ine feel­ing any less in love with Philip.

If I ever meet our Mr. P.L., I will pre­pare myself: he will not fall in love with me. Instead I will work hard to choose words he might be will­ing, in time, to like. For now, this is all I have:

 

Ode for Mr. Philip Levine

 

I read another inter­view today.

This time you were a fierce poet—

like that’s news. I smiled

at your use of fuck and fuck­ing.

Laughed even harder that you,

accord­ing to another interviewer,

go out of your way to tell us

who you are, essen­tially a peas­ant,

that you return again and again

to your pre-academic life

as a man­ual laborer. But your

true iden­tity, the you down to

the ser­ifs of each let­ter in each word

of every poem looks noth­ing like

an aca­d­e­mic but a poet—

even on the first day you stood

wait­ing for a job in Detroit rain.

This is who you are to me, for what

it’s worth, fuck and fuck­ing are nice

when they work. I resigned

an aca­d­e­mic life to labor on poems.

I feel Jew­ish but my fam­ily tells me

I’m not. They mock my identities

I fab­ri­cate most religiously,

wear them as uni­forms. Some things

we know before we’re told,

like Mrs. William Set­tle was a dancer.

And truth and beauty sing together

through your work, although as one—

like us—

they are never meant to be.

Posted in labor unions, work, worker, worker voice | 2 Comments

Living proof that April can be kind

T.S. Eliot said April is the cru­elest month. I sup­pose it is for the dead, those who can no longer enjoy the lilacs. But most of us aren’t like Eliot. We don’t sym­pa­thize with the dead. We choose to stay in our own shoes, glued to one per­spec­tive, and maybe in that regard we resem­ble the inanimate.

This past week­end, I got to spend three lively days with artists, musi­cians, and writ­ers at a place called the Rens­ing Cen­ter in Pick­ens, SC.

Because I’d expe­ri­enced a few early-month stres­sors, I didn’t know how much help I could be — I was going to be voted in as a new board mem­ber — and when I left for the 5-hour trip on Thurs­day, I wasn’t eager to go. Yet, as soon as I got out of my lit­tle car and onto the farm porch of a sis­ter board mem­ber and close friend, I knew I would be fine. After a glass of wine and a long con­ver­sa­tion, a few tears and a lot laugh­ter, I real­ized the week­end would barter hon­or­ably: It would give me what I gave.

I tried to give it my best with­out forced enthu­si­asm.  In return, I met and fell in love with a dozen peo­ple, from 10 months to 92 years old. An artist com­mu­nity is what we are pas­sion­ate about build­ing, with res­i­den­cies and work­shops among other events, but we  are an artist com­mu­nity already as evi­denced by our three-day com­mune where we cooked local food, talked about our art, hugged babies, cleaned a lot of dishes, moved a stu­dio, drank, dis­cussed the envi­ron­ment, books, film, love, the­ater, pol­i­tics, houses, reli­gion, and music.

We made plans that didn’t hap­pen. We didn’t have time to make a bon­fire down in the pas­ture or play a game that Mari cre­ated as a clever spin on Pic­tionary. We didn’t hike to the water­fall and we didn’t weed the gar­den.  In those ways we inad­ver­tently empathized with the dead.

But we did smell flow­ers, chop veg­eta­bles, sing, laugh (even at my mis­er­able lit­tle stres­sors), stayed in the moment and did a lit­tle planning–mainly for meals and dur­ing the board meet­ing. For my non-heroic “best” I received per­spec­tives from a Chicago pho­tog­ra­pher, two Port­land sculp­tors, a writer from Boul­der, a Charleston com­poser and an Atlantan wood­worker who makes the occa­sional boat.

Like an excit­ing spring­time affair after a lover long gone, I came back feel­ing alive, cre­ative and ready to take on this month that began with unem­ploy­ment and a patch of skin can­cer — each of which can be fixed and soon forgotten.

Spring is kind when you’ve traded your wor­ries for a red pair of Toms or some­thing dif­fer­ent you find in the new grass. They don’t even have to fit.

Posted in meaning, motivation, purpose, Uncategorized | 2 Comments

A Degree of Joy at Work

The fact that Philip Levine is our new Poet Lau­re­ate tends to reas­sure me that not all is bro­ken in Amer­ica. Through (despite?) his expe­ri­ences as a working-class, phys­i­cal laborer in Detroit, he wrote.

In ref­er­ence to his many poems about the grit and grief of fac­tory work, Levine has said: “I believed even then that if I could trans­form my expe­ri­ence into poetry I would give it the value and dig­nity it did not begin to pos­sess on its own. I thought too that if I could write about it I could come to under­stand it; I believed that if I could under­stand my life—or at least the part my work played in it—I could embrace it with some degree of joy, an ele­ment con­spic­u­ously miss­ing from my life.”

It is in this spirit that I share with you a beau­ti­ful poem by Jo Taylor.

 

WORKDAY DREAMS

by Jo Taylor

 

The bell shrieks, announces

the end of her shift. Carmen

steps out of the stiff gray uniform

into her skirt, a fiesta

of swirl and pri­mary colors.

 

She aban­dons the belch­ing machine

for the clat­ter of fla­menco heels

on an oak floor. After a night

of danc­ing, salsa glances,

and the twitch of her skirt,

 

Car­men is doomed to the starch

of the next day’s shift,

her only conversation

with belts and oily gears,

dia­logue in an intri­cate plot.

 

Each morn­ing the fac­tory clock

blurts cha-chunk—swal­lows

her time like greasy food

for hun­gry cogs and wheels.

She dons the gray trousers

 

of the uni­form, slogs within the steel

music of the work­day, dreams

the twirl of her har­le­quin skirt,

gui­tar and cas­tanets, tapping,

clap­ping, Olé! Olé!

 

 

 

 

 

Posted in meaning, Uncategorized, work, worker, worker voice | Leave a comment

Rethinking Us Versus Them This Labor Day

A cou­ple days ago I read What’s the Mean­ing of Labor Day? Its author, Leslie Hendry, is not the first to sug­gest that there’s noth­ing to cel­e­brate and much to lament nowadays.

It’s easy to explain the obso­les­cence of Labor Day by point­ing out how dif­fer­ent our world was then. When Labor Day became a fed­eral hol­i­day in 1894, New York had been cel­e­brat­ing it for twelve years and more than half of the states that then con­sti­tuted our coun­try already embraced an offi­cial Labor Day. Labor unions were still fight­ing for legit­i­macy; there were no labor laws, no equal pay act, no Title VII, for exam­ple. The Pull­man Strike had crip­pled the rail­roads in 1894, but busi­ness and gov­ern­ment quickly worked together to put a stop to strikes and boy­cotts by thou­sands of workers.

But what is eerily sim­i­lar between these two dates — 117 years apart — is that the unem­ploy­ment rate in 1894 was around 10 per­cent… and ris­ing. The depres­sion of 1893 was one of the worst on record (save The Depres­sion), fol­lowed by another one two years later. Unem­ploy­ment got as high as 12 per­cent that decade, accord­ing to one source. Oh, yes, and Europe was in bad eco­nomic shape. Sounds sort of familiar.

I guess I want to know why Labor Day is not more impor­tant in 2011. Amer­i­cans have been known to inno­vate, change with the times. We have a day that rec­og­nizes us as work­ers and although most of us are not union­ized, don’t con­sider our­selves labor­ers (those blue-collar or immi­grant types), the truth is we do labor. Most of us work damn hard to have some qual­ity of life after our 40 to 70 hours of work each week.

Unem­ploy­ment remains some­where just under 10 per­cent. This fig­ure doesn’t count the under­em­ployed and those who have decided to quit try­ing. Var­i­ous stim­u­lus pack­ages don’t seem to be turn­ing the cor­po­rate body on or maybe it’s tit­il­lated but hold­ing on to its cash like a stingy patron at a strip club. Unfor­tu­nately labor and employ­ment laws intended to give us humane treat­ment and a level play­ing field do not guar­an­tee us jobs that will put fresh food on the table or pay for depre­ci­at­ing houses, help us send our kids to even a mediocre col­lege or retire, hope­fully, someday.

Regard­less of what you think about labor unions, there should be more of us ask­ing the ques­tion: Is this it? Is this what we work for? Is this what we want to work for (when we don’t have work)? My hus­band and I were talk­ing about the achieve­ment gap in schools a cou­ple weeks ago. He said some­thing that I con­tinue to think about. “You know, even if we could do it, if we had the solu­tion to give every kid what he or she needed to do well in school, do we want them to end up like us?”

Labor Day was ded­i­cated to the social and eco­nomic achieve­ments of Amer­i­can work­ers, accord­ing to the U.S. Depart­ment of Labor. About one per­cent of us is doing quite well, eco­nom­i­cally. A very, very large major­ity of us is not.

Labor unions have some­how become anti-American. I don’t agree with this, but labor unions can’t save us. I don’t have a solu­tion, but here’s a start: Think about work today. Thanks to the Labor Day Sales extrav­a­gan­zas, many of you are work­ing. What do you do that adds value to the econ­omy and/or soci­ety? If you stay home with your kids, you add value. If you clean toi­lets, bal­ance accounts, man­age projects, draw blood, sell hot dogs, you add value. Through our work as human beings we are con­nected. That’s a huge net­work of brains and brawn, energy and innovation.

Hendry points out: Most work­ers are dis­mayed by what hap­pened on Wall Street and how it affected their lives…Now income dis­par­i­ties are at an unprece­dented gap and work­ers are out of work. Employ­ees left stand­ing are doing jobs of two or three peo­ple, stretched thin and paid noth­ing more. Teach­ers, fire­men, and other work­ers haven’t had proper raises in pay. The Amer­i­can worker has learned how not to enter­tain progress.

How did we get here? National hol­i­days should hold some sig­nif­i­cance for the unity of its cit­i­zens. At best, peo­ple orga­nize bar­be­ques and get-togethers to eat, drink and for­get about going to work the next day. Since the aver­age Amer­i­can has lit­tle to spend, we’ve even lost the con­sumer edge so preva­lent in our recent past. What does this say about our country?

Regard­less of the jobs we do, our eth­nic­ity, edu­ca­tion, race, reli­gion, we live within this Amer­i­can sys­tem, as bro­ken as it is. Maybe if we could get over an ingrained, imag­i­nary class dis­tinc­tion, more of us “non-laborers” would rec­og­nize that we share way more in com­mon with “labor­ers” (and vice versa) than we pretend.

Then imag­ine what’s possible.

Posted in labor unions, meaning, work, worker, worker voice | 3 Comments

The work of terrorists, madmen and Amy Winehouse

I wake up this morn­ing to remem­ber that Amy Wine­house has died. The head­line con­firm­ing the end of her 27 years—she’s one year younger than my old­est daughter—is beside the Oslo Nor­way bomb­ing and labor youth camp slaugh­ter on Utoeya Island: at least 95 peo­ple killed by at least one right-wing, “anti-multicultural” extremist.

Huff­post World quotes an offi­cial who says the attack “is prob­a­bly more Norway’s Okla­homa City than it is Norway’s World Trade Cen­ter.” This sound bite smacks of a fee­ble spin to stall the other side (mul­ti­cul­tural extrem­ists?) from pos­si­ble revenge.

I don’t know much about Tim­o­thy McVeigh’s life and I know noth­ing about a 32-year-old named Anders Behring Breivik who is being held for the Nor­way mur­ders. Easy com­par­isons are noted, namely: “a madman’s work.”

Two unre­lated thoughts, simul­ta­ne­ously, nag at me:

  1. I’m not con­vinced that either McVeigh or Breivik is a mad­man – not in the psy­chotic sense. (I am con­vinced, how­ever, that I should call my friends Shani and Sandee to res­ur­rect some form of study cir­cles on race and eth­nic­ity in the Wake county schools.)
  2. It’s too bad that peo­ple who are look­ing to end their lives, prob­a­bly Amy Wine­house was among them, can’t vol­un­teer as tar­gets for the McVeighs and Breiviks of the world.

I’m sur­prised by these thoughts, because I believe that life is the only sacred thing we have. But I also know there’s dan­ger in mis­la­bel­ing all mur­der­ers as “mad men” and the folly of believ­ing we can stop those who are deter­mined to take their own lives.

Last week, I returned from my aunt’s memo­r­ial ser­vice in Indi­ana. She fought can­cer for three years. She’d have the hell zapped out of it, allowed poi­son into her veins, and refused to feel the least bit sorry for her­self. When it hid in remis­sion, we cel­e­brated, briefly, before the moth­er­fucker came back for more. Almost every­one I know has a story like this. Which makes me con­tin­u­ously won­der why peo­ple try to kill them­selves and/or oth­ers when so many of us are try­ing so des­per­ately to stay alive.

If my per­spec­tive is naïve, I could give a damn.

When my hus­band and I watch war doc­u­men­taries or cre­ative non-fiction like The Tudors, a well-worn con­ver­sa­tion ensues as soon as I absent­mind­edly mut­ter why?– often with tears drip­ping onto the sofa, but some­times I’m too angry for tears. My hus­band seems gen­uinely wor­ried about my dis­tress. He’ll say, I don’t think you’re ask­ing ‘why’ but you are say­ing that you hate vio­lence and mur­der. You know that power cor­rupts and that killing in the name of God is not new. Right? And then we have a long dis­cus­sion that cen­ters around whether hominids have evolved at all.

The easy answer is that we are ani­mals. Ani­mals have instincts and emo­tions and bio-evolutionary research about why we do the won­der­ful and stu­pid things we do is pretty con­vinc­ing. I’m a believer in evo­lu­tion and an agnos­tic when some­one needs to put me in a box, but I’m also a paci­fist who believes in mir­a­cles, the great­est being being alive. It’s a hell of a lot of bio­log­i­cal work and tim­ing and luck (and many would say God’s will) just to be here and to grow into a viable organ­ism that makes its own choices.

Why would any of us want to kill a miracle?

I return to the news. The politi­cians and police repeat the “men­tal ill­ness” the­ory to make us feel bet­ter. But there are prob­a­bly mil­lions of McVeighs and Breiviks, peo­ple who firmly believe that the only way to stop an ide­ol­ogy or a pol­icy is to kill oth­ers, even if it’s 19 chil­dren on the sec­ond floor of an Okla­homa City fed­eral build­ing. These mad men don’t hear voices, they’re not strung out on drugs and they know exactly what they’re doing.

As McVeigh once said: “To these peo­ple in Okla­homa who have lost a loved one, I’m sorry but it hap­pens every day. You’re not the first mother to lose a kid, or the first grand­par­ent to lose a grand­son or a grand­daugh­ter. It hap­pens every day, some­where in the world. I’m not going to go into that court­room, curl into a fetal ball and cry just because the vic­tims want me to do that.”

Among the self-enders, so many are smart and tal­ented peo­ple who built the impos­si­ble, crafted the exquis­ite, solved the arcane, and cast light on a once-dark mys­tery about our human con­di­tion. I think about Amy and I feel sad­ness for those who loved her. I wish that she hadn’t killed her­self, but she did. If she’d been one of the 95 in Nor­way, one per­son who didn’t want to die would still be here.

Where there’s free will, there’s always trou­ble. Chris­tians and I can agree on that.  What Amy Wine­house or Ernest Hem­ing­way was think­ing at the end died inside of them or is now between them and their maker.

Mad­men” aka reli­gious or anti-religious fanat­ics who end oth­ers’ lives should be made to serve the fam­i­lies of those they killed. If they would rather take their own lives than this kind of rec­om­pense would be their choice. Naïve or not, I could give a damn.

 

 

Posted in Uncategorized | 6 Comments

The Hardest Job

In 1977, I thought I knew what hard work was. In rural Illi­nois, corn detas­sel­ing, mow­ing grass and shov­el­ing snow were not odd jobs—they were necessary.

Going to col­lege was not nec­es­sary. But I was deter­mined to go and nec­es­sary became less about mother nature or buy­ing a car and more about the green I’d need to become some­one new.

I applied to all of the sum­mer jobs listed in the Decatur Her­ald. The most important-sounding one at Tay­lor Phar­ma­ceu­ti­cals was the one I was lucky enough to get. Min­i­mum wage was $2.30 and this job paid $3 an hour. Forty hours a week. With my stu­dent loans, I would be rich enough to attend Illi­nois State by the end of the summer.

I don’t remem­ber the require­ment of a uni­form. Just to be there before my 7 a.m. shift, which I knew would be the hard­est part. But it wasn’t.

My high school had two study car­rels, both reserved for juniors and seniors who could lis­ten to either John Den­ver or Bach­man Turner Over­drive on head­phones. At Tay­lor, about 100 mostly middle-aged women didn’t lis­ten to any­thing but the clinks of glass vials as we lifted them from their cor­ru­gated nests stacked in boxes, inches from our right arms.

These car­rels’ inte­rior walls were painted white and black. A naked light bulb lit up the box so that we could detect “for­eign par­ti­cles” in each vial’s sus­pen­sion. How ani­mal, veg­etable or min­eral ended up in a tube of tetra­cy­cline was the most inter­est­ing thing about the job, but we were not to ask.

The job required noth­ing but decent eye­sight, which was not tested. You picked up a vial, shook it and held it up to the light against the white wall and then the black one. If you could see a chunk of some­thing float­ing around, you put it in the reject pile. If the specks were small enough, it passed.

My future col­lege room­mate Mary and I worked the same shift, and expe­ri­enced that first morning’s 15-minute break together. As we watched all the women walk out into the sun­shine, pulling Marl­boro and Salem packs out of their pock­ets, we looked at each other. One of the women came over: “Well, was it what you thought?”  She chuck­led, but the skin around her grey eyes didn’t crin­kle. Her eye­balls just sat in their nests of dark cir­cles. Mary and I must have smiled and said no or that it was alright. The last thing I wanted, I thought, was to be seen as an uppity col­lege girl.

When the woman walked away, a con­ver­sa­tion between my room­mate and me seemed redun­dant. We stood together under a tree for what could have been an hour or 10 more min­utes.  In the dis­tance, I watched a farmer mow a pas­ture. I thought I heard Takin’ Care of Busi­ness on his tractor’s radio. Mary said some­thing about remem­ber­ing to bring cig­a­rettes tomor­row as we slowly walked back inside to what was now required.

 

Posted in meaning, motivation, purpose, work, work memoirs | 9 Comments

Work Identity: Always Come Back to Class

When we find a career we think we’ll enjoy, per­haps invest­ing years of edu­ca­tion and train­ing to do it, that work role soon becomes a part of us. When we decide or are forced to change careers, who we per­ceive our­selves to be can get fuzzy. Work iden­tity (how much someone’s per­cep­tion of who they are is tied to what they do) doesn’t neatly end or sud­denly trans­form into a new one.

Work iden­tity research fas­ci­nated me in grad­u­ate school. Over that last few years, work iden­tity has become per­sonal. I’m not a uni­ver­sity pro­fes­sor any longer, I’m a writer, I tell myself. But it’s not that sim­ple. I’m still inter­ested in much of the con­tent that I once taught. When­ever friends or acquain­tances tell me about their work, ask for advice about approach­ing their boss about a new idea, a pay raise, a dif­fi­cult co-worker, tips on change man­age­ment, diver­sity… I’m all ears and eager to share my views. I some­times won­der if my work iden­tity has its own split per­son­al­ity or atten­tion deficit disorder.

Enter a new, help­ful voice: Jo Bar­bara Tay­lor gra­ciously sent me this short piece about her work expe­ri­ence last week. And I fell in love with it. I hope you will, too.

Class Iden­tity

The year I left my class­room at Phillips High School, my junior stu­dents flat­tered me by sug­gest­ing that I come back just one more year. Seniors said they expected me to be there when their own kids came to school. For the last half of my 21-year teach­ing career in pub­lic school, I was com­pletely set­tled into the role. I knew my mis­sion, I knew my pur­pose. I so iden­ti­fied with my work, that teacher was always the first word I used to describe myself. Leav­ing the class­room was a scary prospect. Would I find my place in the world, a place to fit in? Would I be able to sup­port myself? What would I do when I grew up? The most wor­ri­some thing was this: What would I call myself when I was no longer the teacher?

I left because I knew it was time to write poems, paint flow­ers on fur­ni­ture, and read all the best books twice. I wanted to go to school, be the stu­dent, not the teacher. All my ques­tions have not yet been answered, but (always a teacher), to the many won­der­ful stu­dents I have known, I have penned a few famil­iar max­ims: When you are there, remem­ber, “All the most impor­tant peo­ple are here.” When you do the wrong thing, “Be sorry enough to stop.” When you are dis­rup­tive or dis­tracted, “Come back to class.”  Always come back to class…

Jo Bar­bara Tay­lor grew up in Indi­ana and now lives out­side of Raleigh, NC. She taught Eng­lish in pub­lic school for 21 years. Her poems and aca­d­e­mic writ­ing have appeared in jour­nals, mag­a­zines and antholo­gies. Her book One or Two Feath­ers was pub­lished by PlanB Press in fall 2010.

Posted in Uncategorized | 2 Comments

Stepping out, getting dirty

Even if step­ping out doesn’t offer imme­di­ate rewards – maybe you trip and fall, in fact – it pro­vides feed­back and some­times, oppor­tu­nity. I was reminded of this when a friend from my Uni­ver­sity of Geor­gia grad school days mes­saged me. He liked the blog and was inter­ested in how I might help him grow a man­age­ment pro­gram on the west coast.

The next day I drove to Char­lotte to see a close friend, an artist, who has made her liv­ing from step­ping out. Although I’d seen Ellen Kochan­sky just weeks ago in South Car­olina; I intu­ited that she could give me some­thing I needed. For­tu­nately, I lis­tened to myself.

At the McColl Cen­ter, Ellen teaches exec­u­tives how to frame inno­va­tion while dis­man­tling the box of what we’ve assumed cre­ativ­ity is and what it’s not.  I saw this on her class­room wall:

A bit of advice given to a young Native Amer­i­can at the time of his ini­ti­a­tion: As you go the way of life, you will see a great chasm. Jump. It is not as wide as you think.Joseph Camp­bell

On the tables were organic found objects – fungi, pods, feath­ers, hemp, flow­ers. A cou­ple CEOs told me about an empty lot behind the cen­ter where the class had spent part of the day dis­cov­er­ing sculp­ture a local artist had cre­ated with decon­struc­tion debris.

Over a drink, din­ner and a reli­gious expe­ri­ence watch­ing MOMIX Botan­ica at Knight The­ater, con­nec­tions began to form around what might be my sole con­vic­tion about work and life, in gen­eral — any last­ing, intrin­sic change is organic. Peter Senge in The Dance of Change describes change as a sig­moidal (S-curve) pat­tern found in biol­ogy, not the lin­ear slope (always for­ward, upward!) used in busi­ness and acad­e­mia as evi­dence of suc­cess. When I used that book in my change man­age­ment courses, I’d believed it. Why wasn’t I acknowl­edg­ing an organic model in my search for mean­ing­ful work?

The dancers were rocks and bees, pri­mor­dial aquatic crea­tures and flo­res­cent DNA. I remem­bered what my friend from UGA had said in a follow-up call, “The busi­ness model we still insist on using today is com­pletely unsus­tain­able,” that we had to work within the con­text of our ecol­ogy, our biol­ogy and the human issues of the world. I knew that! I’d wanted to say, but was ecsta­tic he’d declared it so sincerely.

Before I headed home the next morn­ing, I told Ellen about my dream that night: I’d cheer­fully helped a vir­tual enemy, the only per­son I’ve held a grudge against since leav­ing the uni­ver­sity over two years ago. She told me I had light­ened my step.

The last thing we talked about was what is our doing and what is divine. I told her that if there is One who can tell us the mean­ing of life when we die, we’d laugh because it would be SO obvi­ous! She laughed, “You know, I’ve heard the the­ory of the divine as dirt. We’re made of it and return to it. Think about it: we depend on dirt for just about everything.”

Will you share how you’ve tried to jump what you thought was a great chasm? If you haven’t jumped yet, are you step­ping out? And, um, how dirty are your feet?

Posted in HR, meaning, work, worker | 4 Comments

When there’s no meaning

A few days ago, a good friend of my teenaged daugh­ter died. Sense­less that it hap­pened, even more sense­less why. I’ve not been able to think of any­thing except his face, his laugh, his par­ents, and the many high school friends who mourn him.

This sense­less loss of a won­der­ful boy mat­ters. It has and will always have mean­ing for us who knew him although no one can explain it.

I’ve not posted any­thing for sev­eral days because my blog, as impor­tant as it is to me, was not that impor­tant. Some­times due to tragedy, we’re reminded of some hier­ar­chy of impor­tant, of mean­ing­ful. Being kind, lis­ten­ing to each other (regard­less of age, sta­tus, power), not tak­ing life or our abil­ity to make a dif­fer­ence for granted, among other benev­o­lent thoughts and acts, are what matters.

We don’t have to be social work­ers or ther­a­pists, coun­selors or have a sav­ior com­plex to do good work. Work doesn’t have to be paid to give mean­ing. Work doesn’t even have to feel like work. When we’re relat­ing to some­one, help­ing them in some way, we’re mean­ing­ful. Even if we tried and failed to help, we did some­thing out­side of our needy, myopic selves.

If you have a paid job, regard­less or whether it gives you mean­ing, be kind today. Maybe in the kind­ness extended to some­one, even some­one least deserv­ing, you can find meaning. For those of us who want work but can’t find it, remem­ber the lack of paid work does not trans­late into lack of mean­ing in our lives. (I con­fess this has been dif­fi­cult for me at times.)

If we all found the job or entre­pre­neur­ial ven­ture of our dreams, we’d still be left with the one thing that mat­ters: each other. Human beings are not resources. Not inter­change­able parts. Not mea­sured by wage or salary. Work has mean­ing because as long as we live, we are mean­ing­ful. And if your life doesn’t feel mean­ing­ful, reach out. Be self­ish and grab it by being kind.

Posted in HR, meaning, Uncategorized, work, worker | 4 Comments

If it’s about the journey, I’m in trouble

As I open the back door for our black lab pup­pies this morn­ing, I hear the cars and trucks. Zoom­ing, fast brak­ing, occa­sional honks. We live just off of a main street, close to a high school where speed is posted 25 miles per hour, max. Few dri­vers obey the signs. They are on their way to make their liv­ing, some already late, some try­ing not to be, oth­ers just speed­ing out of habit.

I don’t like it but I under­stand, remem­ber the anx­i­ety of get­ting kids to school, load­ing up a brief­case, remind­ing myself that once I got to my office, my stress would ease. That was a good morn­ing for me. If I crawled on the belt­line for more than 10 min­utes, anx­i­ety turned to anger, some­times rage.

Although I knew it was no one’s fault, not even the idiot who kept weav­ing into and out of my lane, I couldn’t let it go until I was in a park­ing garage that was occa­sion­ally full, and my anger would well up all over again. When I began teach­ing classes at our RTP cam­pus at 6 p.m. I got worse. I knew bet­ter, left ear­lier, but my atti­tude didn’t change.

I didn’t leave my job because of the com­mutes, expen­sive gas, my car­bon monox­ide con­tri­bu­tion, cli­mate change and the wasted time – although I thought about all of these behind the wheel, mak­ing me even more unpleas­ant. I’d once had a job that required a good bit of air travel.  And, as my hus­band would remind me, “We could live in Atlanta.” Didn’t I have a rel­a­tively good situation?

Work in the age of telecom­mut­ing, web con­fer­enc­ing, instant mes­sag­ing and being strapped to var­i­ous tech life­lines hasn’t seemed to free many of us from high­way or air­port hell.  Although, even in North Car­olina, there are alter­na­tives. One of my friends takes pub­lic trans­porta­tion from Durham to down­town Raleigh sev­eral days a week. (She is my role model.) Two other peo­ple I know bike to work about eight months of the year.

How much of get­ting there and back taints what might oth­er­wise be a good thing? In my search to hear about your search for mean­ing, I real­ize the intrin­sic value of work (the nature of the work, itself) is not our only source of sat­is­fac­tion or com­plaint. So please spill: what’s your jour­ney like? Have you found a bet­ter way there and back or sim­ply a bet­ter way to cope?

Oh, and a friendly reminder: I’ll take your com­ments off-road.

Posted in HR, meaning, Uncategorized, work, worker | 6 Comments

Whispers from WI: It’s about the voice, stupid

I’m always sur­prised at how com­plex issues become fences with two sides: Pro or anti, right and wrong, with us or against us, Repub­li­can and Demo­c­rat. Regard­less of where you stand on Wisconsin’s vir­tual ban of col­lec­tive bar­gain­ing for its pub­lic sec­tor work­ers, there’s one thing we might agree on: we’re bom­barded with sound bites from bleeding-heart lib­er­als and heart­less conservatives.

If col­lec­tive bar­gain­ing were strictly an eco­nomic issue, it might be eas­ier to decide whether Scott Walker is a fame-hungry union ball-buster or a dude who’s will­ing to take an unpop­u­lar stand because unions pre­vent gov­ern­ment and busi­ness from mak­ing uni­lat­eral deci­sions about wages, hours and other work­ing conditions.

But col­lec­tive bar­gain­ing is first and fore­most about voice. A right to be heard. (Cue God Bless Amer­ica in back­ground.) Yes, I know it sounds quaint to have a right to any­thing except com­pen­sa­tion for the work you do. Work has become, again (doesn’t his­tory repeat itself unless we’ve learned any­thing?), merely an eco­nomic transaction.

I could tell you how many cen­turies it took for Amer­ica to pass the Wag­ner Act and for Kennedy to give a watered-down ver­sion to fed­eral work­ers in 1962; you can look up pho­tos of kids in fac­to­ries, mill work­ers’ miss­ing fin­gers, The Lud­low Mas­sacre of Col­orado min­ers. Pathos is an effec­tive tool.

But we all know that things have changed. OSHA pro­tects worker health and safety, Title VII and its amend­ments pre­vent dis­crim­i­na­tion and focus on job-related cri­te­ria. No more child labor and min­i­mum wage thanks to the Fair Labor Stan­dards Act. We don’t need unions, any­more! Right?

If a worker were just a resource to be fed, shel­tered and main­tained, maybe.  But there’s some­thing infi­nitely inter­est­ing and irri­tat­ing about humans: they have brains and they have a voice. Both need reg­u­lar exercise.

I’m not a gov­er­nor or an employer. I can relate to the fears of Wisconsin’s teach­ers, fire fight­ers, police and san­i­ta­tion work­ers. To vil­lanize them into over-paid, enti­tled tax teat-suckers is to reduce them and the mean­ing of work to the lower rungs of Maslow’s hier­ar­chy. Maybe their ben­e­fits are cost­ing the state a small for­tune (whose are afford­able?), but health ben­e­fits and even pay are not the main rea­sons work­ers seek union representation.

Work­ers’ num­ber one rea­son for want­ing a col­lec­tive voice is that they per­ceive their employer as unfair. Employ­ers whose work­ers want a union deserve a union.

When pub­lic and pri­vate employ­ers rec­og­nize that one size does not fit all work­ers, that voice and equity are just as impor­tant as good wages and ben­e­fits, and that most of us under­stand that with voice comes respon­si­bil­ity – we seek to make our jobs bet­ter to do a bet­ter job – only then will unions or their threat become quaint memories.

Sure the states’ tax bases are bleed­ing. Unions and employ­ers are in bed with politi­cians at every level. Cam­paign reform needs reformed. But as I used to tell my stu­dents: There’s only an oblig­a­tion to bar­gain in good faith, NOT an oblig­a­tion to give a union what it asks for. There’s always some­one on the other side of the table who agreed to an unaf­ford­able demand.

And, Scott, dude, you may have cut their rights, but you didn’t remove their lar­ynx or their brains.

Posted in collective bargaining, labor unions, meaning, work, worker, worker voice | 2 Comments

I’d be thrilled if you spilled what drives you

One of my daugh­ters posted a video clip on Dan Pink’s book Drive. My hus­band bought the book a year ago and I’d read about half of it. My aca­d­e­mic head (why didn’t he ref­er­ence so and so? How can he make such blan­ket state­ments?) got in the way of appre­ci­at­ing the book for what it is (no snobby sar­casm intended, BTW).

Pink’s book is a good way to moti­vate peo­ple who haven’t spent years study­ing moti­va­tion to think about what moti­vates them and the peo­ple they work with. If you haven’t read it, Pink high­lights three motivators:

Auton­omy (self direction)

Mas­tery (learn­ing to do bet­ter the things that mat­ter to us)

Pur­pose (doing some­thing mean­ing­ful out­side of ourselves)

He also warns against the dan­gers of throw­ing pay at peo­ple to make them more cre­ative and productive. Of course, if he or any­one else knew how to make GDP or Gross National Hap­pi­ness (yes, there is such a thing, thanks to Bhutan) increase among all of us, then the moti­va­tion indus­try might join the ranks of 8-track tapes and small pox.

But moti­va­tion is an inter­est­ing hard nut because it’s about us. Col­lec­tively and indi­vid­u­ally. How many times have you won­dered: Why does she stay there? He could make so much more some­where else. I guess he’s just sat­is­fied doing the same thing over and over. If I were her, I’d quit that job. Look at how the boss treats her. He’s so unhappy!

Because moti­va­tion is about us, you can’t pin it down. We’re all dif­fer­ent with some ten­den­cies to act and react sim­i­larly most of the time within sim­i­lar cir­cum­stances. And how we love to prove researchers wrong.

A brief exam­ple: I worked part-time for a bak­ery for four months last year. Very low pay, deal­ings with man­age­ment nonex­is­tent or poor much of the time, not enough hours (spread among too many employ­ees). What moti­vated me? I liked the peo­ple I worked with. I liked (most of) the cus­tomers. And I liked work­ing with my hands, learn­ing and being help­ful. The food was high qual­ity; I believed in what I was selling.

Quit­ting was very hard for me, but I didn’t work enough hours to pay for our monthly health insur­ance. I had the lux­ury of mak­ing just over min­i­mum wage because my spouse had a decent job. My bak­ery job told me that I need peo­ple and to be part of some­thing out­side of me. As a writer, I have auton­omy, mas­tery and pur­pose but lit­tle money. I’m also alone much of the time, although that’s part of the job.

What dri­ves you? Why do you do (or don’t do) what you do?  And as Count Rugen says in The Princess Bride: and remem­ber, this is for pos­ter­ity, so be honest.

Posted in autonomy, drive Dan Pink, meaning, motivation, purpose, Uncategorized, work, work mastery, worker | Leave a comment

Uploading the truth

After months of job searches with key­words like HR, change man­age­ment and orga­ni­za­tional devel­op­ment, I’ve noticed that these jobs are no longer peo­ple–focused. Instead, SAP, Peo­ple­Soft and cer­ti­fi­ca­tions in PMP, six sigma, GMP and dozens of other sys­tems and best prac­tices define the sought human inter­face between employer and worker.

I’m not anti-technology, but I believe that peo­ple need peo­ple with human-relating skills —  not merely rela­tional data­base skills. So, in my some­what frus­trat­ing search today, here’s the resume I really wanted to upload:

Jodi Barnes, PhD (I went to school for 24 years and learned a lot, but I wouldn’t judge a person’s com­pe­tence or worth on the basis of for­mal edu­ca­tion if I were you.)

Objec­tive: If I can’t play a role in chang­ing your company’s cul­ture so that it’s more inclu­sive, par­tic­i­pa­tive, inno­v­a­tive and open-minded, then my heart and soul won’t be in a job you might offer. But I might take it for a year if it comes with a decent wage and you don’t expect me to work over 45 hours a week, ever.

Edu­ca­tion: Four higher edu­ca­tion degrees. Detailed info avail­able, but see what I wrote after my name, above.

Tech­no­log­i­cal skills: You know the drill (Microsoft’s monop­oly). Two major brands of sta­tis­ti­cal soft­ware when I was in grad­u­ate school, the years I prob­a­bly shouldn’t reveal in case you want some­one younger.

Com­mu­ni­ca­tion skills: I am a good writer and edi­tor. I have writ­ten for all cor­po­rate stake­hold­ers, as a jour­nal­ist and in var­i­ous research and lit­er­ary jour­nals.  As for spo­ken com­mu­ni­ca­tion, I speak to every­one, espe­cially work­ers who are paid the least and have the shit­ti­est hours. Their per­spec­tives tend to be the most accu­rate and help­ful, given they have the most to lose and the least to gain from lying.

Teaching/training skills: Almost 25 years (please don’t do the math) in com­bined fields. I’ve con­sulted or taught: change man­age­ment, per­for­mance sys­tems, man­age­r­ial com­mu­ni­ca­tion, diver­sity, lead­er­ship, ethics, career change, con­flict man­age­ment, cul­ture change and other tra­di­tional HR areas. I could go back to uni­ver­sity or do online teach­ing, but I don’t like spoon-feeding peo­ple slides and grad­ing what they purge. This is the prob­lem I have with higher edu­ca­tion and com­pa­nies that think mem­o­riza­tion, mul­ti­ple choice and writ­ing what’s desired will change behavior.

Ombuds­man skills: I’ll guess that you either don’t know what this term means or you know and think I’m snobby. I put it here because it’s prob­a­bly the thing that I do best, besides com­mu­ni­cat­ing. I’ve helped com­pa­nies avert law suits (e.g., legit­i­mate sex­ual harass­ment, gen­der, race and reli­gion dis­crim­i­na­tion claims) by help­ing peo­ple fig­ure out the equi­table and just thing to do. My con­cil­i­a­tion and medi­a­tion skills are very good. You should know, though: I won’t lie to employ­ees to save your company’s ass because unlike the Supreme Court, I don’t view cor­po­ra­tions as people.

Expe­ri­ence: Assis­tant pro­fes­sor, HR man­ager, short-order cook, adviser, trainer, cock­tail wait­ress, con­sul­tant, jour­nal­ist, bak­ery sales, coach, men­tor, mul­ti­cul­tural edu­ca­tion advo­cate, pro­gram devel­oper, poet, mother to three daugh­ters and two pup­pies, wife, grandmother.

Values/beliefs: Respect­ful­ness, hon­esty, lit­er­acy, equal­ity, high-protein/low-carbs, (80%) open mind with (20%) closed mouth, civil­ity, libraries, agnos­ti­cism, “say what you mean, mean what you say and don’t say it in a mean way,” 4-day work­week, love is the ulti­mate out­law, health care and edu­ca­tion for all.

Low-tech love to you all.

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People, data and things in the land of cars

Last Fri­day I knew that I would trade in my car, eight-years-old, for some­thing more reli­able and eco­nom­i­cal. But I didn’t know that yes­ter­day I would drive a new car into my dri­ve­way around 8 p.m.

A lot can hap­pen in the land of car deal­ing — at the cross­roads of data, peo­ple and things — that you can’t antic­i­pate. First, I didn’t “buy” the shiny Honda Civic in my dri­ve­way but leased it for about a third of what it would have cost to buy. Sec­ond, I didn’t think I would get a new car. Now I’m its care­taker for 35 more pay­ments or three years.

In my grad school days at The Uni­ver­sity of Geor­gia, I learned more than any­one needs to know about job analy­sis – a sys­tem­atic way to research what work­ers do. One tech­nique still taught today is Func­tional Job Analy­sis: Work­ers are inter­viewed and observed about their tasks in three domains: peo­ple, data and things.

As I sit all day in two show­rooms with two sales­men, I real­ize (all over again) the absur­dity of the car-buying/leasing game. These men are pleas­ant enough and I know they are try­ing to make their num­bers; I have enough cus­tomer expe­ri­ence to dis­cern what they must say – what their deal­er­ship has deemed the way to pin down my level of com­mit­ment. The peo­ple part of their job.

The thing is, though, I’m not com­mit­ted to any car. The thing IS that a car is a thing that I need, a thing that I lament need­ing, but a real­ity due to how and where I live. I don’t know how to help them with their yes/no ques­tions while remain­ing hon­est and not slip­ping into my right­eous per­sonal phi­los­o­phy: it’s always peo­ple above things or data so try not to place me into a lit­tle demo­graphic box, okay?

And yet, clearly, I’m here to buy or rent or lease or obtain a frickin vehi­cle. Not to find out that the Elantra guy has a daugh­ter my youngest daughter’s age who wants to be a psy­chol­o­gist and go to col­lege in Hawaii, where she was born. But for some rea­son, these data are what stick with me.

The data for god sakes, the data is what I have to pay atten­tion to. THE BOTTOM LINE. Every­thing else –the nice sales guy and the space-age dash­boards with their ipod charg­ers, the smell of dough­nuts and Star­bucks – is a distraction.

But I can’t help but think about what they do and why they do it. How could I pre­tend to be nice to strangers, espe­cially the mean or stu­pid ones, take them test-driving and run num­bers, and be patient then dis­ap­pointed if not angry when they walk across the road and buy from some­one else — like I will do to one of them.

I drive three cars all day. I go back to the first deal­er­ship toward the end of the day, now that I know for what amount I can buy or lease the Elantra. I’m not too enthused, just exhausted. The first sales­per­son gives me the best deal on the car I “get.” But as I look at what’s avail­able on the lot, a red one with black inte­rior reminds me of a place I miss: Athens, GA.

Is that red one the same price? I ask.

Of course not. It’s the LX-S: $600 more, but it shouldn’t be but 12 dol­lars more a month. Look at the supe­rior alloy wheels, the leather-wrapped steer­ing wheel and the ultra-comfortable “sporty” seats, he says and adds that I’ll appre­ci­ate the extra comfort.

Pay­ing to bor­row a car, for basic depre­ci­a­tion, doesn’t bother me. Walk­ing away from it in spring of 2014 will be easy and if I love the car, I can buy it for around 11 grand.  If I love the car? I almost laugh. How will I be able to love this car no longer sur­rounded by the other sparkling car­riages, the bal­loons, 0% sig­nage, pop­corn, smiles and bot­tled water offered to me as all these things coa­lesce into a promised land of shiny happy people?

Maybe car sales is a career worth look­ing into.

 

 

 

 

 

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Trading Places with the One Percent

It’s hard to imag­ine being one of the 1% that takes in about 25% of the nation’s income, the same 1% that con­trols 40 per­cent of our nation’s wealth. I can­not imag­ine wealth of this mag­ni­tude: the cash, land, stock, bonds, dwellings, trans­porta­tion, designer cloth­ing, pet charities—like the House and Senate.

Van­ity Fair puts these fun facts into a longer, even more lop­sided per­spec­tive: Twenty five years ago that 1% took in 12% of U.S. income and owned a third of America’s wealth.  The 1% has seen an 18% rise over the past 10 years.

We in the mid­dle have only seen our incomes fall. Men with high school degrees have lost 12% in the same 25 years. I can only imag­ine what the losses are for more mar­gin­al­ized work­ers like women, immi­grants, African Amer­i­cans, His­pan­ics, for­mer inmates, the over-50-somethings.

I try not to speak for oth­ers, but I’d like to take a stab at col­lec­tive sen­ti­ment right now. Money and cars, bling and crap that super­fi­cially says “I’m some­body” is nice and all, but what the rich have that we REALLY want is:

1. Enough

2. Choice

3. Influence/power

Enough: I have enough. I don’t go hun­gry and I am part owner of a house. I have my own trans­porta­tion and most impor­tantly, my husband’s and my debts are not lever­aged. We keep debt low, except for a mort­gage, because we choose to live the way we do. But I know that many, many peo­ple a) either don’t have enough income to have a decent qual­ity of life or b) are so in debt to have a qual­ity of life that the stres­sors of that qual­ity of life have eroded any sem­blance of a qual­ity of life. I believe that most peo­ple in the lat­ter cat­e­gory want to down­size and live more sus­tain­ably if they had the chance. But they didn’t get any of the bailout money. Their houses are worth less than their orig­i­nal appraisals, their health care costs have sky­rock­eted (along with higher edu­ca­tion for their kids), and their wages have lost a lot of ground. Many of these peo­ple are un– or underemployed.

Choice: Related to “enough,” but dif­fer­ent. I am look­ing for work, but I still can choose not to work for King Burger (although I’d love to say, We do it your way, but don’t get crazy). Back in the day, even with­out a dime of my par­ents’ money, I could choose to go to col­lege. I had decent grades, got accepted to two schools I applied for and received stu­dent loans at rel­a­tively low inter­est rates. Today, the mid­dle class doesn’t have these choices.

Influence/power: You cer­tainly don’t have to be rich to have influ­ence, but if you are rich, you are auto­mat­i­cally influ­en­tial and pos­sess power should you choose to wield it. I don’t have cable, but I’ve heard of a new show about bil­lion­aires who live among the very poor, then sur­prise them with a check at the end of the show. The sad thing is that the 1% have been writ­ing the same checks to gov­ern­ment offi­cials for decades. I guess see­ing the CEO of Cargill give money to a sen­a­tor wouldn’t give us the same warm and fuzzies.

Do you remem­ber Trad­ing Places? It was a bril­liant re-write of the Prince and the Pau­per. Billy Ray Valen­tine (Eddie Mur­phy) and Louis Winthorpe III (Dan Aykroyd) trade lives. Winthorpe says: I had the most absurd night­mare. I was poor and no one liked me. I lost my job, I lost my house, Pene­lope hated me and it was all because of this ter­ri­ble, awful Negro.

I won­der who we’re gonna blame for an Amer­i­can Dream that’s not merely elu­sive, any­more; it’s vir­tu­ally extinct. And there are no poor, lower-class, peo­ple of color to scape­goat.  Because if there were, you’d bet­ter believe that the 1% and most of us in the shrink­ing mid­dle class would be cer­tain they paid for it.

 

 

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Nothing new under the LED office lights

There’s noth­ing new under the sun.  Whether you first heard it from the bible, Shake­speare or from your grand­mother, it has power. I remem­ber try­ing to refute it in my head when my mom would say it, off-hand, sort of like “Ka sera sera.”

We tend to think of work as some­thing for­ever changed and made “new” by tech­nol­ogy. And we’ve been pro­grammed in our metric-dependent cul­ture to hitch our tech­no­log­i­cal advances to the upward slope-star of productivity.

I’ve been read­ing David Mont­gomery lately. He’s not on the Times best-seller list, but his books about US labor his­tory, Cit­i­zen Worker,  Work­ers’ Con­trol in Amer­ica, and The Fall of the House of Labor, remind me that with the pos­si­ble excep­tion of the tools we use to do today’s work — the what work looks like and to some extent how it’s done — maybe not that much has changed for the Amer­i­can worker.

Did you know that skilled and to some extent unskilled labor in the 19th cen­tury were moti­vated to union­ize, to give up their indi­vid­ual voices for a col­lec­tive one, in order to direct them­selves? Work rules, the autonomous way that crafts­men did their thing and their very work ethic, was leg­is­lated by union mem­bers within their own unions. Super­vi­sors didn’t know how to do highly skilled jobs and both crafts­men and their super­vi­sors knew it.

With the advent of sci­en­tific man­age­ment — even before Fred­er­ick Taylor’s hol­low “one best way”  – employ­ers enforced stan­dard­iza­tion and con­trol of work and worker alike. It’s not hard to imag­ine resis­tance from men who’d appren­ticed, jour­neyed and mas­tered their crafts, men who were now being told what to do, where to stand, when, how and how often their bod­ies would move, accord­ing to schedule.

Today, we tend to think of labor unions as the antithe­sis of progress, block­ing pro­duc­tiv­ity, hurt­ing free mar­kets and help­ing slack­ers. We grit our teeth when we read that a mere fac­tory worker makes $60 grand plus over­time. We can’t believe that many teach­ers still have a tenure sys­tem that restricts employ­ment at will. And Hoffa’s bloody Team­sters, those com­mie Indus­trial Work­ers of the World… there’s enough “evi­dence” out there to fuel out­rage for another indus­trial rev­o­lu­tion and then some.

But here’s the inter­est­ing thing: so many unions (for­merly called guilds) were eagerly founded, vol­un­tar­ily joined and more active than churches in the nine­teenth cen­tury, despite throngs of immi­grants ready to replace any worker on the spot (unions had not been given legal sta­tus until 1935).  Doesn’t this say some­thing about our human nature? Unless that’s com­pletely changed.

For me it says, “Hey, I get that you (com­pany) want to make the most money you can. But my health and the work I do are not going to suf­fer for it. I won’t kill myself for you. And in return I’ll give you a good product/service, espe­cially if you give me credit: let me use my brain to help decide what, where, when, how and why, then pay me a decent wage to do it.”

Today, auton­omy to estab­lish work rules might include estab­lish­ing your own work week (if Tues­days are not good for you, work on Sat­ur­day; or work 11 hours on Mon­day, 4 hours Tues­day, 12 hours Wednes­day, 13 hours Thurs­day).  Or, auton­omy to pro­tect your mar­riage or your health. Another 6-month project in Los Ange­les? Mmm, no, not now. (No offense LA.) Or, the right to rest: expec­ta­tions to answer calls, text or email at any hour?

Could Labor Move­ment 2.0 be on its way?

 

 

 

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Learning on the Job by Joe Mills

In my neigh­bor­hood, when you were young and wanted money, you looked to the sky. Sum­mer rains meant lawns to mow, and when snow came down, it looked like dol­lar bills.

One win­ter, after years of watch­ing my older brother go out in the morn­ing and come back at night with a roll of bills, I decided to scoop up some cash myself.  I got up early, buck­led my boots, grabbed the coal shovel from the garage, and tramped into the work­ing world.  Only three houses down the block, I found my first cus­tomer, an old lady who agreed to my rate of two dol­lars if I would do the dri­ve­way as well.

I started the job enthused, but soon slowed.  The snow was thick, the dri­ve­way was long, and hours later, only halfway done, I was try­ing not to cry.  At one point, I looked up and saw my brother and mother car­ry­ing shov­els; I assumed that they were going to earn their own money, but they were com­ing to help.  Real­iz­ing that, I did cry.  After we fin­ished, my brother told me that he charged two dol­lars for a side­walk and ten dol­lars for a dri­ve­way, and more if the snow­fall had been heavy.

I should have learned some­thing about nego­ti­a­tions from that expe­ri­ence, but I didn’t.  I con­tin­ued to make bad deals.  I agreed to keep a neighbor’s dri­ve­way cleared for ten bucks a week; that win­ter, 1979, had the largest snow­falls on record.  I took babysit­ting jobs with­out set­ting a rate in advance.  I helped friends rake leaves and do chores, and after­wards real­ized they were get­ting paid for my labor.

Clearly, I was never going to be one of those Junior Achieve­ment phe­noms who pay for col­lege with a busi­ness run from a bed­room.  I needed to be on someone’s pay­roll, so, at four­teen, I sub­mit­ted an appli­ca­tion to a local donut shop.  You could work that young with parental per­mis­sion which mine were happy to give.  They had started work­ing even ear­lier, and this way at least they would know where I was.

I learned a lot at this job, includ­ing how to make donuts and cof­fee, how to run a cash reg­is­ter, and how to deal with drunks who would stag­ger over from the neigh­bor­ing bar, squint at the huge sign that said “DONUTS,” look at the trays of donuts in the win­dow, and then ask, “You got any­thing to eat here?”  When the bar closed at 2 am, they would come over in groups and indis­crim­i­nately buy sack­fuls, some of which they left on the side­walk as they wan­dered into the night.

I was there at 2 am because my boss also taught me how to keep two sets of time cards: one for him and one for the state which had child labor laws pro­hibit­ing a minor from work­ing in the mid­dle of the night.

The shop did well enough for the owner to drive a new white Porsche which he called a Por-sha, insist­ing the name had two syl­la­bles.  Some­times we would announce our inten­tion to mop the “Floor-sha” or that work­ing there made us feel like “Whore-shas,” but we were care­ful to do this when his son wasn’t around.  Although he often would rip into his father, he didn’t like it when we did.  Some­how the son also man­aged to drive a new car, even though employ­ees made less than min­i­mum wage.  The owner could pay us this way since tech­ni­cally the store was a restau­rant and the­o­ret­i­cally we received tips. No one, how­ever, ever tips a donut coun­ter­per­son, no mat­ter how drunk they are.

One morn­ing, after I’d done a clos­ing shift, the boss called and told me to come in imme­di­ately.  When I got there, he asked why I had left the register’s change sack forty dol­lars short.  I hadn’t.  I had sorted out the usual hun­dred in change, writ­ten “$100,” as I always did, then locked it in the floor safe.  He showed me the sack.  Across from the date, it said, “$60,” but it wasn’t in my handwriting.

Look,” I said, “the num­ber has been erased.  You can see the smudge.”

No,” he said, “It hasn’t.  This is a warn­ing.  Don’t do it again.”

I couldn’t believe he couldn’t see the obvi­ous dis­col­oration, but, going home, I real­ized why.  If I had done it, it was a mis­take.  If the num­ber had been changed, it was theft, and that meant it had to be one of only a few who knew the com­bi­na­tion, includ­ing his son. And, of course, it couldn’t be him.  It couldn’t be the son who I had seen giv­ing away dozens of free donuts and, who, more than once, had given friends a twenty with their change when they had paid with a ten.  It couldn’t be the son who never had to close or work the late shift deal­ing with drunks.

I wasn’t sur­prised.  That first time work­ing, try­ing to earn money shov­el­ing snow, I learned that fam­ily mem­bers pro­tect each other.

There was, how­ever, another valu­able les­son here.

At work, write with pen.

 

In addi­tion to a donut shop, Joe Mills has worked in pizze­rias, cof­fee shops, a chem­i­cal waste facil­ity in the Utah desert, a lab­o­ra­tory devoted to cli­mate research, an Indi­ana state park, and numer­ous non-descript offices.  He now teaches at the Uni­ver­sity of North Car­olina School of the Arts.

www.josephrobertmills.com

 

 

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Does art inhibit life?

Today, one of my face­book friends reposted a clever tweet by come­dian Andy Borowitz: Upside of social net­works: more ways to tell peo­ple what we’re doing. Down­side: we are no longer doing anything.

The tweet is iron­i­cal and close (enough) to the truth, two ingre­di­ents of funny. Another rea­son I like it has to do with a poem I started this morn­ing about Joe Ver­sus the Vol­cano. You never know where a poem is going to take you: some­times to a dead end, other times it idles in limbo, wait­ing for a muse to deem it wor­thy of res­ur­rec­tion, and if you’re lucky, patient, atten­tive and hum­ble, some­times a poem will be more than you ever hoped it could be. (Mine is kind of hob­bling around right now, look­ing for one of Zeus’s daughters.)

I thought the Joe v. Vol­cano poem was going to be about how most of us die a lit­tle every day when we don’t get to work at what we love. But some­how it began to write to Mr. Spiel­berg, direc­tor of this Tom Hanks/Meg Ryan cult clas­sic, and warn him against the dan­gers of too many good movies. The dan­ger, as I lib­er­ally infer from Mr. Borowitz’s tweet, is that when we watch a movie about some­one who escapes his crappy job and mediocre life, we some­how — vic­ar­i­ously is the term — feel less badly about our crappy job and mediocre life. We haven’t done any­thing but watch a movie, yet some­how our voyeurism tides us over. We no longer have to deal with our unlike­able or unbear­able job, at least until the movie magic wears off. Maybe in order to jus­tify our unhap­pi­ness and to put off change for a few more days (weeks/years), we sub­con­sciously think one of the following:

1. My job isn’t nearly as tragic as Joe’s/ my boss not quite the ass­hole dolt as is Mr. Waturi.

2. My job is as tragic as Joe’s but it’s the devil I know. (Same with the ass­hole dolt boss.)

3. My job and every­thing about it is tragic but why change my life when I can watch other peo­ple do that in 1 hour, 52 minutes?

I think they all have merit but after hear­ing my hus­band tell me that peo­ple who watch Hell’s Kitchen and Iron Chef are the least likely to actu­ally cook for them­selves, I think there’s a lot to be said for vic­ar­i­ous living.

And then again, maybe the vic­ar­i­ous the­ory is all wrong. Maybe it’s just that lit­tle bit of a happy end­ing we need to believe that Zeus’s daugh­ter is right around the corner.

 

 

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